A legal disclaimer

Privacy Policy

Effective Date: 8-1-26

Welcome to Frankie My Love ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you shop with Frankie My Love, we may collect the following information:

Personal Information

• Full Name

• Billing and Shipping Address

• Email Address

• Phone Number

• Payment Information (processed securely through our payment providers; we do not store your full payment card details)

Order Information

• Products purchased

• Order history

• Shipping preferences

• Returns and exchanges

Website Information

When you visit our website, we may automatically collect:

• IP Address

• Browser type

• Device information

• Pages visited

• Time spent on our website

• Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Provide customer support

• Send order confirmations and shipping updates

• Respond to questions or requests

• Improve your shopping experience

• Personalize website content

• Prevent fraudulent transactions

• Send marketing emails, promotions, and product launches (only if you choose to receive them)

• Comply with legal obligations

Sharing Your Information

Your trust means everything to us.

Frankie My Love does not sell, rent, or trade your personal information to third parties.

We may share your information only with trusted service providers necessary to operate our business, including:

• Payment processors

• Shipping carriers

• Website hosting providers

• Email marketing services

• Analytics providers

These providers only receive the information necessary to perform their services and are required to keep your information secure.

Cookies

Our website uses cookies and similar technologies to enhance your shopping experience.

Cookies help us:

• Remember your preferences

• Keep items in your shopping cart

• Understand website traffic

• Improve website performance

• Deliver a more personalized shopping experience

You may disable cookies through your browser settings; however, certain features of the website may not function properly.

Email Marketing

If you subscribe to our newsletter, you may receive updates about:

• New jewelry collections

• Exclusive promotions

• Limited releases

• Special events

• Style inspiration

You may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails.

Data Security

We take reasonable administrative, technical, and physical measures to safeguard your personal information against unauthorized access, misuse, or disclosure.

While we strive to protect your information, no online transmission or storage method is completely secure. We cannot guarantee absolute security.

Your Rights

Depending on where you live, you may have the right to:

• Request access to your personal information

• Correct inaccurate information

• Request deletion of your information

• Withdraw consent for marketing communications

• Request a copy of the personal information we maintain about you

To exercise these rights, please contact us using the information below.

Third-Party Services

Our website may contain links to third-party websites or services. Frankie My Love is not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before sharing personal information.

Children's Privacy

Frankie My Love is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised Effective Date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Frankie My Love

Email: info@frankiemylove.com

Website: www.frankiemylove.com

We are committed to protecting your privacy and providing a safe, secure, and enjoyable shopping experience.